Version history for the ITOM Service Operations Workspace Integrations launchpad application on the ServiceNow Store.

Important: For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

Version history

Version 22.8.6 - June 2025
  • Fixed:
    • PRB1884316 - Integration Launchpad not working with HLA versions prior to February.
    • PRB1890903 - Push Connector Instance Deletion Issue Not Created via Integration Launchpad.
    • PRB1892575 - Integration created for a Dynamic CI service in SRM has a blank "Default CI" field.
Version 22.8.5 - May 2025
  • New:
    • Added integrations to the following Health Log Analytics Data Inputs:
      • REST Data Input
      • MID Server Data Input
      • Kafka Data Input
      • Azure Log Analytics Data Input
    • Added support for following components in Overview page of data input
      • Added link for Log Viewer in Context menu
      • Added dynamic to show the status of the data input
      • Added calculated detection score in the overview page
  • Fixed:
    • Fixed performance issue with overview page
    • Fixed translation issues
    • Fixed accessibility issues
    • The error message is unclear when the custom connector fails to update while in activated mode.
Version 22.7.7 - February 2025
  • New:
    • Added integrations to the following Health Log Analytics Data Inputs:
      • TCP Data Input
      • UDP Data Input
      • Elasticsearch Data Input
      • Glide Syslog Data Input
    • Added an Overview page for Health Log Analytics Data Inputs to display granular integration status.
Version 22.4.5 - June 2024
  • New:
    • Existing integrations -> related events tab health state widget
    • The Integration health widget allows users to understand integration performance and how to improve it.
    • Optimize integrations by monitoring their health through an overview of performance using recent events in Integration Launchpad.
    • Realize the value or identify improvements needed for reducing the noise of alerts.
    • Get suggestions on how to improve core aspects of alert health, including alert suppression, compression, CI binding, metric name mapping, and new alert tags.
Version 22.3.2 - March 2024
  • New:
    • Assigned group field for new connectors
    • Custom connector attribute mapping from received JSONs
  • Changed: Align logos with the Express List repository.
Version 22.2.3 - February 2024
Small fixes.
Version 22.2.1 - November 2023
No changes.
Version 22.1.1 - August 2023
  • Introducing Integrations Launchpad: Streamline Your ITOM-Health Integrations
  • Discover a revolutionary solution, Integration Launchpad, that provides a new and updated experience for viewing, configuring, and managing all your available ITOM-Health integrations. With Integrations Launchpad, you can effortlessly optimize the power of your IT Operations Management by seamlessly managing the following key components:
    • Event Connectors: Simplify event management by leveraging a wide range of connectors tailored to your specific needs. Integrations Launchpad offers a comprehensive collection of event connectors, ensuring seamless integration and real-time visibility into your critical events.
    • Metric Policies: Unleash the full potential of metric intelligence with our advanced metric policies. Integrations Launchpad empowers you to configure and manage metric policies, enabling proactive monitoring and accurate performance insights for your IT infrastructure.
    • Log Data Inputs: integrate and centralize log data from various sources using Integration Launchpad. Allowing you to configure and manage log data inputs, enabling efficient log monitoring and analysis for updated troubleshooting and security.
  • Integrations Launchpad revolutionizes the way you approach ITOM-Health integrations. With its intuitive interface and powerful features, it empowers you to streamline your operations, increase efficiency, and gain valuable insights from your IT infrastructure.