Version history for the Discovery Admin Workspace application on the ServiceNow Store.

Important: For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

Version history

Version 1.9.0 - June 2025
  • New: Added an option to use the event framework for processing Discovery sensors. This has a mainline dependency on Xanadu Patch 9 and Yokohama Patch 4.
  • Fixed the 'Save' functionality on the Settings page to enable anomaly detection.
Version 1.8.0 - May 2025
  • New:
    • Home (existing tab):
      • 'Active Schedules' card to display total number of active IP-based and Cloud Discovery schedules.
      • 'Schedules with Anomalies' card to display number of Discovery schedules with anomalies over the last 'X' days, The 'X' days can be configured on the Settings page by selecting one of the drop-down values for the Time scale property.
    • Schedules (existing tab):
      • Overview: The dashboard includes an 'Active Schedules' card, scorecards for 'Schedules without Anomalies' and 'Schedules with Anomalies', and a bar chart that categorizes anomalies by type. Additionally, a new trending graph will display completed schedules alongside schedules with various types of anomalies. A timeline view will also be introduced to show system plugin upgrades and store app upgrades, synchronized with the trending graph's timeline.
      • Discovery Schedules ->Overview: A new section that features scorecards and graphs for Total CIs, Total Errors, and Discovery Duration. Additionally, a timeline and a banner provides information about the most severe anomaly detected for the selected schedule, if any anomalies are detected.
    • Diagnostics (existing tab):
      • Virtual Agent:
        • Discovery and MID Server Health Validation
          • MID Server Pre-Upgrade Check.
          • MID Server Status validation.
          • MID Server Mutual Authentication validation.
        • Discovery Performance Metrics review
          • Samples the ECC Queue for a Discovery status and provides average wait times, as well as information about probes and sensors that took the longest time to complete.
        • Retrieve logs
    • Support Tools (existing tab under Diagnostics):
      • New tools added:
        • Missing IPs in schedules
        • Retrieve Logs
    • Anomaly detection (new tab tab under Diagnostics) - Displays all the Discovery schedules with anomalies detected in the last x days. This time scale can be configured on the Settings page.
    • Settings (new tab) - Enables you to customize and manage high-level Discovery properties so they're tailored to meet your specific needs.
  • Changed:
    • Home: Error tasks card is now configured to show counts based on the time scale property in the Settings page (last 7, 14, or 30 days).
    • Schedules -> Discovery Schedules (existing tab):
      • Added 'Quick Discovery' and 'New Discovery' buttons.
      • Added new cards for Total Discovery Schedules, IP-based Schedules, and Cloud Schedules. Additionally, a new 'Provider' column and filters for Discovery by, Location, and Provider have been introduced in the Discovery Schedules list view, which now includes Cloud Schedules alongside the existing IP-based Schedules.
    • Schedules -> Discovery Schedules -> (existing tab) clicking on any record -> specific schedule details:
      • Updated schedule header to include anomaly severity information.
      • Run history: Added icons to indicate Discovery statuses with anomalies.
      • Run history-> status -> details tab (existing): Cloud discovery schedules now display a Total Cloud Resources count and a horizontal bar graph visualization.
    • Schedules -> Discovery Status -> Added 'Anomaly type' and 'Anomaly description' to the discovery_status list view.
      • Status Details:
        • Header with anomaly severity information for schedule overall and other schedule metadata.
        • Status header updated with anomaly severity information.
        • When a status has an anomaly, a banner with detected anomaly details.
  • Removed: Home: 'Canceled Discoveries' score card with trending graph on Home page.
Version 1.7.0 - February 2025
  • Fixed:

    • Fixed app update version for Tag Governance app on ITOM Visibility apps page

    • Fixed Service mapping workspace access

    • Fixed 'Missing SNMP Devices' Script run configuration

    • Fixed 'Start Time' field configuration in new schedule creation flow

    • Improved load times when viewing logs via the Diagnostics tab of Discovery Admin Workspace

    • Fixed cosmetic issues in MID server step in new schedule creation flow

    • Fixed SaCmd Manager Card visibility when Service Mapping is not installed.

    • Fixed Diagnostics tool 'Missing snmp devices' tool button 'Add to OID data' label

    • Fixed records link for Discovery Status and IP address for the Diagnostics tool 'Missing SNMP Devices'.

    • Fixed access to 'SaCmdManager' Diagnostic tool

    • Fixed IP range set reference field data sorting in new schedule creation flow

    • Added 'Schedule Name' data point in Discovery status record page

    • Fixed List View for Error Task

    • Fixed Case management - Name field selection from the list view

    • Added tooltip on discovery details graph to explain the labels

    • Fixed Diagnostics -> Errors by category pie chart to be clickable

    • Fixed Action button in related errors page.

    • Fixed Cancel option for non-active discoveries
    • Removed: Removed the 'Simplify IP ranges' Tuning check


Version 1.5.0 - November 2024
  • New:
    • Improved schedule creation experience for IP-based schedules:
      • new capability to add range sets
      • new ability to save IP ranges as range sets
      • support for customizing discovery schedule chains using node map.
    • Improved diagnostics support tools:
      • Pattern customization check
      • IRE payload explorer
      • Discovery customization report
      • Skipped files from store updates" (admin only)
      • Command validation task
      • Missing SNMP OID data
      • SaCmdManager
Version 1.3.3 - August 2024
  • New:
    • The Discovery admin workspace assists discovery administrators in configuring Discovery, tracking discovery schedules, and managing errors, with diagnostic tools that provide insights into discovered data. Build upon the content service. Home - a launch pad with quick access to learning modules, Quick Discovery, and ITOM Visibility apps.
    • Schedule - a single pane of glass to view discovery schedules. Discovery admin can get visibility to schedule details and jobs with insights in to discovery errors.
    • Diagnostics - control pane for discovery troubleshooting with discovery case management.
    • Tuning - discovery tuning advice - Scroll of card widgets that show recommendations on tuning advice to fine-tune discovery / MID settings.
    • Content 360 - ITOM Content service to source.
    • Insights - dashboards and Insights.
Version 1.2.5 - July 2024
Added compatibility with plugins.
Version 1.2.3 - February 2024
  • New:
    • AI-assisted application fingerprints: ML Clustering that performs cluster analysis on running process estate and recommends unique fingerprints. Create application CIs with a single click.
    • ITOM Content Services: Crowdsource clustered running process data from customer instances with Opt-in. AI Librarians curate application classifiers and SNMP OID content every week and distribute them to all customer instances.
    • SAM integration outcome create installed software data using process fingerprints.
  • ITOM Content Service
    • While Opted-in, use crowdsourced content, including running process fingerprints and SNMP OIDs, to get faster and wider visibility of your applications and technology.
Version 1.0.6 - November 2023

This dedicated Workspace for discovery admins allows them a focused overview of Discovery administration tasks, helps them to track and address the status of Application suggestions, and allows them to participate in a Content Service that crowd sources suggestions for application fingerprinting and OIDs.