Version history for the Data Collection for Oracle Global Licensing and Advisory Services on the ServiceNow Store.

Important: For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

Version history

Version 1.10.0 - May 2025
  • New: As part of Oracle GLAS DB 25.2 requirements, we updated reporting for changed records:
    • Rowcount has been added at the end of the VMware files.
    • New columns for VMCreateDate and VMPowerState have been added to the VM HW file.
  • Fixed:
    • The Discovery property "glide.discovery.enable_file_tracking" is now honored by Oracle GLAS Data Collection. By default, glide.discovery.enable_file_tracking" property is set to true (PRB1849553).
    • The Oracle GLAS Data Collection for Non-SQL extension now does not leave behind the hostname-info.txt and hostname-opmn_output.txt files in the /temp folder when executing the "Linux Server" pattern (PRB1854870).
Version 1.8.5 - February 2025
  • Fixed:
    • The "Download GLAS Data Collection" UI page for the Oracle Java report is fixed (PRB1815267).
    • The "Oracle DB on Unix" deletion strategy has been improved to include a new MID Server property "sn_itom_pattern.disable_glas_data_collection". This ensures the deletion strategy does not execute for Oracle options if they were not collected (PRB1755961).
Version 1.8.4 - November 2024
  • New:
    • New feature: Oracle Java process and data collection (for both software installation and hardware reporting details).
      • You can perform the discovery using either the Java installation pattern (IP-based) or Agent Client Collector.
      • Tables included:
        • Java Audit [ora_java_audit]
        • Java Evidence [ora_java_evidence]
      • If you are on an earlier family release, before Yokohama, you must download the update set from KB1705854
  • Fixed: The Oracle GLAS Data Collection pattern is fixed to address the discrepancy between the value of the "DB_NAME" field in "cmdb_ci_orcl_option" and the DB containing that option (PRB1790036).
Version 1.8.0 - August 2024
  • Fixed:
    • Oracle GLAS Middleware components "*.info.txt" file content contains all process information
    • Discovery is attempting to use "sudo" when the MID Server is configured to use "pbrun" or "dzdo"
Version 1.7.11 - May 2024
  • Fixed:
    • Oracle GLAS - collect middleware data for the extension of the WebLogic pattern and Oracle GLAS data for the non-SQL extension of the Linux Server pattern.
      • Collects the below-mentioned middleware product missing files and creates tracked configuration files (cmdb_ci_config_file_tracked)
        • WebLogic 11g and 12
        • BIEE 11g and 12c
        • SOA 11 and 12
        • WebCenter Content
        • WebCenter Portal
        • WebCenter Sites
    • The name of the Fusion Middleware output folder utilizes a capital letter for the initial character
    • The Oracle GLAS Data Collection extension, Oracle DB on Windows and Oracle DB on Unix patterns collect Oracle option data for Pluggable Database (PDB)
  • Removed:
    • Tracked file definitions within the WebLogic patterns
      • inventory_folder
      • config_directory
      • domain_registry_folder
      • server_xml_folder
      • domain_directory
      • soa_comps_xml_folder
      • weblogic_comps_xml_folder
Version 1.7.9 - November 2023
  • Fixed:
    • "SAM - Evaluate database option usage from Oracle GLAS data" job was failing.
    • Export Utility - Masking of data is done for username, IP, Port even if the masking system property is set to False
Version 1.7.7 - August 2023

Fixed:

  • ""Oracle GLAS Data Collection"" pattern had performance issues on the instance
  • Oracle per Processor Licensing calculations issue with retired servers
  • ""Data Collection for Oracle Global Licensing and Advisory Services' plugin upgrade to V 1.7.5 skipped the cmdb_metadata_containment_adf1382fdbfaf30003a05561ca961947' record, an OOTB record
  • ""Oracle GLAS Data Collection"" pattern extension identification errors
  • Oracle GLAS data was populated for multiple databases
  • Oracle GLAS Session wasn't populated
  • GLAS data was discovered for both CDB and PDB from the server
Version 1.7.5 - February 2023
  • Fixed:
    • Oracle GLAS Collection Pattern extension exists if PDBs are not discovered for Oracle 11
    • report_view ACLs for platform tables.
Version 1.7.3 - October 2022
Fixed: Oracle Glass Data pattern error "ORA-12504: TNS:listener was not given the SERVICE_NAME in CONNECT_DATA" even though the service name is provided
Version 1.7.1 - June 2022
  • New: Oracle MiddleWare information collection
  • Fixed:
    • GLAS Oracle LMS script execution step is fails in RAC environment where host is not primaryhost
    • Discovery users are unable to access "HMC server" records after installing Store Application "Data Collection for Oracle Global Licensing and Advisory Services" plugin due an ACL
Version 1.7.0 - May 2022
  • New: Usage of Oracle Option collected by GLAS App for SAM Licensing.
  • Fixed:
    • Incorrect value in runtime_access_tracking in sys_app xml.
    • Feature string "Application Continuity" for RAC option is not evaluated as 'In use'.
    • [Perf Scale] cache_flush | Patterns Category is using one or more plugins that clear caches on upgrade.
Version 1.4.3 - July 2021
Fixed: Not all of the "in-use" options are populated in the "orcl_options" table.
Version 1.4.2 - June 2021

  • Fixed:

    • Discovery created unexpected formatted records in the cmdb_ci_orcl_options table.
    • For Oracle LMS, the Options data table was not updated and cleaned up. LMS Data was creating duplicates.
    • GLAS Store app certification issues.
Version 1.4.0 - March 2021
  • New:
    • Oracle Pattern extension support to collect GLAS/LMS data.
    • ServiceNow navigation menu to access GLAS data.
    • CSV export utility.