Version history for the ITOM AIOps Dashboards on the ServiceNow Store.

Important: For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

Version history

Version 23.0.1 - November 2023
No changes.
Version 23.0.0 - August 2023
  • The AIOps Dashboards application provides a unified, modern experience for all ITOM AIOps related dashboards as part of Service Operations Workspace. It targets multiple ITOM personas with different needs:
    • Admins who want to monitor and troubleshoot their daily operations (Event and alert processing, ACC agent health, HLA Operations)
    • Executives who are interested in the business outcomes of their IT operations
    • SMEs (e.g. Linux admin, Azure admin, DBA, etc.) who want to monitor their infrastructure and see specific performance metrics for different technologies
  • The AIOps dashboards are built with ServiceNow Performance Analytics (PA) using resuable components (PA data visualizations) to allow customizations. All dashboards can be duplicated then edited.