Version history for the HR Service Delivery Integrations Framework on the ServiceNow Store.

Important: For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

Version history

Version 3.3.4 - November 2021
Fixed: Fix for User fields not updated with empty value
Version 3.3.2 - October 2021
  • Changed:
    • Change of the primary field type to Boolean from String
    • Changing Employee number as coalesce field in HR profile during transform map
    • Remove assignment ID in "Enterprise Service Management Integrations Framework" application.
    • Remove work_phone,work_mobile, work_email from jobs staging table
  • Fixed:
    • Fixes for Probation period, Country, position code and Notice period not getting populated
    • Fix for Vendor and Vendor Prefix information missing in "Enterprise Service Management Integrations Framework" application.
    • Fix for Fields in target table getting cleared during mapping and empty field being ignored during mapping
    • Fix for mapping of Work Mobile phone not mapped to mobile phone of User
Version 3.3.1 - July 2021
New: For HR Service Delivery customers, added commonly used staging tables and transform maps.
Version 3.2.0 - May 2021
  • New: Added External Interface to push modified records from ServiceNow to third-party systems.
  • Changed: The application name has been changed from HR Service Delivery Integrations Framework to Enterprise Service Management Integrations Framework.
Version 2.0.1 - December 2020
  • New: Added support to show to-dos in the Now Mobile application.
  • Fixed: The time window in which modified records are fetched is made uniform for all the services.
  • Changed: The services will be run in the order specified. Earlier, the order was honored only while transforming records.
Version 1.0.2 - October 2020

  • The HR Service Delivery Integration Framework helps users rapidly connect HR Service Delivery with other critical systems and third-party applications. This framework provides a common set of tables, widgets, and APIs, that users can use to build integrations quickly.

  • Common use cases include pulling employee profile information and to-dos between ServiceNow HR Service Delivery and other third-party applications.
  • Note: Please be sure to check the Systems Requirements field for which integrations require this framework.