Field Service NLU Model for Virtual Agent Conversations release notes
- UpdatedFeb 18, 2021
- 1 minute read
Version history for the Field Service Management Field Service NLU Model for Virtual Agent Conversations on the ServiceNow Store.
Important: For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
Version history
- Version 1.2.0 - May 2021
- Uptake of NLU platform changes: Differentiate out-of-the-box models and customer models Group models into primary and seconday models Naming standards for models
- Version 1.1.1 - February 2021
- Fixed: minor bug fixes
- Version 1.1.0 - November 2020
- New: NLU for the topic 'Debrief Task'
- Version 1.0.0 - October 2020
- Natural Language Understanding (NLU) for Virtual Agent conversations with Field Service Management