The ServiceNow Store contains Field Service Management applications.

Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store.

Latest releases for Field Service Management

FSM Configurable Dispatcher Workspace (25.0.18)
  • Fixed
    • Auto refresh on personal event is causing calendar to go blank for UK time zone format.
    • Stockrooms in ""Source Part"" modal from Work Order Task fail to load when viewed in a non-English language
    • Field Service Dispatcher screen is not loading when setting up a location
    • Menu options missing in Work Order Card for Similar Work orders
    • Filter Duplicate groups that prevent duplicate event entries in calendar.
    • Events show multiple times, when an agent belongs to more than one group(Crew Members)
    • Events are not shown/duplicated in the Calendar Panel
    • A date time field configuration for task panel cards causes page to stop loading
  • [Google Maps Places API - Workspace]: Upgrade to the new Places API from Google Maps APIs
  • Improved the performance of the Drag and drop operation of work order tasks to agents on calendar.