Version history for the Customer Service Management Knowledge API on the ServiceNow Store.

Important: For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

Version history

Version 1.0.2 - May 2022
Fixed: Improved functionality in Knowledge API related to fetching attachments.
Version 1.0.1 - December 2021
  • Fixed: Bug fix to allow configurability of the REST API end point.
Version 1.0.0 - March 2020
Provides REST API endpoints that enable applications to integrate with the Knowledge Management application for searching, viewing, and fetching lists of most viewed and featured knowledge articles.