Version history for the Conversational Integration with Google Business Messages application on the ServiceNow Store.

Important: For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

Version history

Version 1.1.1 - February 2024
Minor fixes.
Version 1.0.2 - August 2023

Minor fixes.

Version 1.0.0 - February 2023
  • ServiceNow Conversational Integration with Google Business Messages enables brands to engage with their customers using Google Business Messages.
  • New:
    • Customer-initiated conversations
    • Agent-initiated conversations
    • System-initiated conversations