Version history for the Conversational Integration with Line on the ServiceNow Store.

Important: For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

Version history

Version 2.0.0 - August 2021
  • New:
    • Agent-initiated conversations
    • System-initiated conversations
    • Consumer-grade search experience via AI Search application
Version 1.0.4 - June 2021
Fixed: Resolved an issue with the agent not seeing messages sent by the customer. The adapter works as expected.
Version 1.0.3 - May 2021
Fixed: Resolved an issue with the agent not seeing messages sent by the customer. The adapter works as expected.