Version history for the Employee Experience Pack: Accommodations Request on the ServiceNow Store.

Important: For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

Version history

Version 2.0.0 - September 2022
  • Accommodation Request depicts the journey of supporting an employee when they are in need of a reasonable ADA accommodation. The journey starts when the employee requests accommodation or someone requests on their behalf. The journey involves the evaluation, approval, and coordination of the accommodation. Feedback is requested at the end for continuous process improvement.
  • The purpose of Employee Experience Packs is to help explain the power and ease of configuration of ServiceNow to support complex processes and use cases, while providing a great experience. The Employee Experience Packs strive to leverage as many of the advanced features of the system, in support of the specific use case, to demonstrate capabilities new customers/users of the system may not be aware exist. The packs are not intended as direct install processes ready to leverage in a production process flow, but simply to remove anxiety about where to start, or answer the question what can a good process look like with all the features of ServiceNow.