Version history for the Conversational SMS Service Channel on the ServiceNow Store.

Important: For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

Version history

Version 2.0.19 - February 2025 (Yokohama)
Fixed bug.
Version 2.0.18 - November 2024 (Xanadu)
Changed: Bug fixes.
Version 2.0.17 - August 2024 (Xanadu)
Bug fixes.
Version 2.0.13 - August 2023 (Vancouver)
Fixed: Bug fixes.
Version 2.0.12 - February 2023
Fixed: Bug fixes.
Version 2.0.11 - May 2022
Fixed: Minor release of Conversational SMS Service Channel. This version includes fixes.
Version 2.0.9 - August 2021
Minor fixes.
Version 2.0.8 - July 2021
Minor fixes.
Version 2.0.7 - June 2021
Minor fixes.
Version 2.0.5 - January 2021
  • New:
    • Certified for Quebec
    • Added support for agent-initiated messaging for multiple messaging channels
Version 1.0.6 - July 2020
New: Added in Paris to support SMS Messaging Service Channel.