Version history for the Process Mining for external data application on the ServiceNow Store.

Important: For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

Version history

Version 27.6.3 - May 2025 (Yokohama)
No additional changes.
Version 26.16.8 - March 2025 (Xanadu)
There are no additional changes in Process Mining for external data.
Version 27.6.1 - February 2025 (Yokohama)
  • New:
    • Additional breakdown capacity for Process Mining on external data
    • Ability to import a maximum of 10 breakdown fields enabling to segment and analyze specific subsets of the external process data using Process Mining.
Version 26.16.6 - January 2025 (Xanadu)
  • Fixed:
    • Ability to Edit dataset
    • Ability to add relevant breakdowns from guided project setup (Project builder)
Version 26.16.1 - November 2024 (Xanadu)
No fixes.
Version 26.13.1 - August 2024
Minor bug fixes.
Version 25.6.3 - February 2024
  • New:
    • Ability to create multidimensional model(multiple tables) on external data connected to ServiceNow tables
    • Ability to create a project with a preconfigured table once the external dataset is imported and processed
  • Fixed: Dark theme and translation fixes
    • Clustering on the external data table from the analyst workbench
    • Edit dataset journey completion fix
Version 24.0.4 - November 2023
  • Changed: Contextual changes
  • Fixed: No major fixes
Version 24.0.2 - September 2023
  • New:
    • Bring your external audit data into the ServiceNow platform
    • Guided import process
Version 24.4.1 - August 2023 (Vancouver)
Today, optimizing processes is a time-consuming, expensive process, and delivers inconsistent results. Leaders are struggling to optimize the processes involved in service delivery. They need a new level of transparency to identify opportunities for improvement, or areas ripe for smart automation. User external data to leverage ServiceNow's in-platform process mining capability enables fast, cost-effective, data-driven improvements for all processes on the Now Platform.
New:
  • Bring your external audit data into the ServiceNow platform
  • Guided import process