Version history for the Document Intelligence Admin application on the ServiceNow Store.

Important: For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

Version history

Version 4.0.3 - May 2025
No updates.
Version 3.2.0 - February 2025
Fixed: Hide features and use cases based on version compatibility.
Version 3.1.1 - November 2024
  • Fixed:
    • Accuracy calculations in Accuracy charts
    • Compatibility issues with Vancouver and Washington
Version 3.1.0 - September 2024
  • New: Ability to select the OCR model when creating a use case
  • Fixed: Issue with creating use cases in some locales where the comma is the primary delimiter
Version 3.0.3 - August 2024
  • New:
    • Monitoring dashboards
      • Monitor the overall performance of Document Intelligence in the Document Intelligence monitoring dashboard
      • Monitor performance at the use case level in the use case performance dashboard
    • Data normalization improvements
      • Determine a default interpretation of ambiguous values for date and number fields
      • Create a Reference field type to match extracted field values with fields in a referenced table record
Version 2.1.4 - March 2024
  • Changed: Updated information about supported languages on the Home page.
  • Fixed: Errors in some help dialogs.
Version 2.1.2 - February 2024
  • Fixed:
    • Ability to process documents after copying a use case
    • Remove the option to select a target field if a target table has not been set
    • Various small UI issues
Version 2.1.1 - September 2023
New: Ability to configure new field types (date, integer, decimal, float) in your use cases.
Version 2.0.0 - August 2023
  • New: Ability to copy and export your use cases
  • Changed: More granularity for straight-through processing mode, enabling you to define fields to consider for full automation
  • Fixed: Multiple, minor usability issues
Version 1.1.0 - March 2023
  • New: Embedded help directly within the application
  • Changed: Ability to set up use cases that involve check box extraction
  • Fixed:
    • Inability to select target fields from the field group's target table
    • Various user experience issues
Version 1.0.2 - February 2023
Document Intelligence Admin provides a new administration experience for Document Intelligence. Built on the Next experience, it provides a better user experience for process owners to set up, configure, and monitor their document processing solutions​.