Version history for the Now Platform capabilities Agent-Initiated Messaging Interface on the ServiceNow Store.

Important: For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

Version history

Version 1.0.17 - February 2025 (Yokohama)
Fixed bug.
Version 1.0.16 - November 2024 (Xanadu)
Changes: Bug fixes.
Version 1.0.15 - August 2024 (Xanadu)
Bug fixes.
Version 1.0.12 - August 2023 (Vancouver)
Bug fixes.
Version 1.0.11 - February 2023
Bug fixes.
Version 1.0.10 - August 2021
Enables administering agent-initiated messaging capabilities for messaging channels.
Version 1.0.8 - July 2021
Enables administering agent-initiated messaging capabilities for messaging channels.
Version 1.0.8 - June 2021
Minor fixes.
Version 1.0.6 - January 2021
Provides configurations for agent-initiated messaging capabilities. This version is certified for Quebec.