Customize the list block
-
- UpdatedJan 30, 2025
- 2 minutes to read
- Yokohama
- Content Management System
List blocks are content blocks that dynamically generate a list of links to records within the instance. When a user clicks a link in a list block, the associated information is displayed in a detail page determined by its content type.
Before you begin
Role required: content_admin or admin
About this task
Make the list using a simple query on any table or by scripting a more advanced query. Lists are powerful and flexible. Here are some places that allow you to have complete control over the list display.
You can also use list blocks to create a list of links to information outside your instance. Create the external links as records on the Content Link [content_link] table, and then follow the steps in this procedure.
Procedure
Related Content
- Configure a header block
A header block is a visual element placed at the top of pages. It provides a place for branding and other important site-wide functionality.
- Create a navigation menu block
Navigation menu blocks enable you to create a menu of links to different content pages.
- Configure dynamic blocks
Use dynamic blocks to use scripting or to pull information from the system. Dynamic blocks are where most of your content resides.
- Configure a static HTML block
Use static blocks for text that does not change. For example, use a static block for a site footer with only the company or organization name. A static HTML block allows any HTML code to be run within a page.
- Configure Flash movie blocks
Use a Flash movie block to embed any Flash movie (.swf file) as an attachment or by referencing a URL in a content page.
- Configure content links
Use content links to create navigational links to information outside your instance. Content links are the predecessors to navigation menus.
- Configure iFrames
An iFrame embeds a URL on a page within a frame. It can embed external pages or render ServiceNow content.
- Configure a detailed content block
A detailed content block displays the content of an existing document, such as an incident, knowledge article, or service management request. The document type determines the page that a list of documents points to.