Assessment scorecard category metrics
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- UpdatedJan 30, 2025
- 1 minute read
- Yokohama
- Service Administration
The Category Metrics view displays the weighted average results for each metric within a category. Use this view to learn how individual metrics affect the overall rating for the category.
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Users with the admin role can create UI actions that allow users to view scorecards from tables.
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The Averages view compares the current ratings for an assessable record in each metric category with the average, minimum, and maximum values from all assessable records in the filter. All ratings are from assessments generated over the trailing twelve months (TTM).
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The Categories view displays a bar chart showing the average ratings for each category in the selected time interval.
- Assessment scorecard head-to-head compare view
The Head to Head Compare view allows you to compare the ratings of two assessable records of the same type. Select an assessable record from the choice list to compare against the current record's trailing twelve month (TTM) ratings.
- Assessment scorecard history
The History view compares the current ratings for each category with ratings from the previous three years or four quarters.
- Live feed view of assessable records
The Live Feed view displays Live Feed conversations that apply to the assessable record. Users can view the group feed, including tagged comments, and add comments of their own.
- Assessment scorecard ratings
The scorecard ratings section displays various ratings for the assessable record.