The ServiceNow® Verifi Spoke application uses the Verifi Spoke actions to connect with the Verifi APIs and streamline the card dispute resolution process. Verifi Spoke is a new application in the Xanadu release.

Verifi Spoke highlights for the Xanadu release

  • Initiate case creation.
  • Retrieve single and multiple cases.
  • Inquire about merchant eligibility.
  • Revoke or close cases.

See Verifi Spoke for more information.

Important: Verifi Spoke is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

Verifi Spoke features

Verifi spoke actions
Use the Verifi Spoke actions to access various API functions, including creating cases, revoking or closing cases, retrieving case details, and obtaining merchant inquiries.

Activation information

Install Verifi Spoke by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

Related ServiceNow applications and features

Integration Hub
Automate integration tasks using ServiceNow components for ServiceNow® Workflow Studio, or develop custom integrations. A separate subscription is required.
Integration Hub available spokes
Activate spokes to enhance your Workflow Studio experience with integration-specific content. Use prebuilt flows and actions to automate your integrations or create your own integration automation.
Integration with spokes
Integrate spokes with ServiceNow® Financial Services Operations (FSO) applications to enable flow designers to provide specific actions within Workflow Studio for those applications.