ServiceNow®'s authentication validates the identity of a user who accesses an instance, and then authorizes the user to features that match the user's role or job function.

Get started

You can use several different methods to authenticate users. User credentials are matched to different saved credentials for each method.
Note:
  • The Okta SSO plugin is deprecated.
  • To learn more about the security properties that affect authorization processing, see Access control in Instance Security Hardening Settings.
  • You can use SAML and Digest Authentication through the Multiple Provider SSO application.