To enforce app policies your mobile application management software may require the bundle or package ID associated with the mobile app. See the following reference for these IDs.

Non-MAM-integrated ServiceNow® mobile apps

Mobile app bundle and package IDs for Microsoft Intune and Entra ID

Table 3. iOS bundle IDs
App Bundle ID
ServiceNow® Agent - Intune com.servicenow.intune.fulfiller
Now® Mobile - Intune com.servicenow.intune.requestor
ServiceNow® Onboarding - Intune com.servicenow.intune.onboarding
Table 4. Android package IDs
App Package ID
ServiceNow® Agent - Intune com.servicenow.fulfiller.mam.intune
Now® Mobile - Intune com.servicenow.requestor.mam.intune
ServiceNow® Onboarding - Intune com.servicenow.onboarding.mam.intune

Mobile app bundle and package IDs for BlackBerry Dynamics

Table 5. iOS bundle IDs for BlackBerry Dynamics
App Bundle ID
ServiceNow® Agent - BlackBerry com.servicenow.blackberry.fulfiller
Now® Mobile - BlackBerry com.servicenow.blackberry.requestor
Table 6. Android package IDs for BlackBerry Dynamics
App Package ID
ServiceNow® Agent - BlackBerry com.servicenow.fulfiller.mam.blackberry
Now® Mobile - BlackBerry com.servicenow.requestor.mam.blackberry