If you are using Discovery, run this script after installing Software Asset Management Foundation plugin to copy previously discovered software installation records from the [cmdb_software_instance] table to the [cmdb_sam_sw_install] table, which is used by Software Asset Management Foundation plugin to store software installation records.

Before you begin

Role required: sam_admin

About this task

If you are running Discovery and have used a version of ITSM Software Asset Management previously, there is no need to run this script. Additionally, if the [cmdb_sam_sw_install] table is already populated with software installation records, this script is disabled. You can run Discovery again to repopulate the table.

When running the Migrate Software Installs script, allow enough time for the process to complete.

Procedure

Navigate to All > Software Asset > Administration > Migrate Software Installs and click Procced.
The Software Installations list is shown. If the data has already been migrated, a message is shown.