Change the default user who last updated an incident to the user you mention for auto-closing incidents.

Before you begin

Role required: admin

Procedure

  1. Navigate to All > System Scheduler > Scheduled Jobs > Scheduled Jobs.
  2. Open the Autoclose Incidents schedule job.
  3. In the Job context, add the following:
    fcRunAs=<user_name>
    fcScriptName=incident autoclose
    For example, if you add fcRunAs=admin, the code places System Administrator in the Updated by field.