Specify the On-Call preferences for a user group.

Before you begin

Role required: admin, rota_admin, or rota_manager.

Procedure

  1. Navigate to All > On-Call Scheduling > Administration > Group Preferences and then set the values as needed.
    Table 1. On-Call Group Preference form fields
    FieldDescription
    Group User group for which the On-Call preferences should apply.
    Shift managers Users who can manage the shift in addition to group managers, shift administrator [rota_admin], and delegated shift managers. You can also select the current group members.
    Allow Shift Schedule Overlap Specifies if overlapping schedules are allowed for shifts within the group. When set to Default, the value selected for the Configuration to control whether to allow overlapping Shift schedules (com.snc.on_call_rotation.allow_rota_overlap) property is applied.
    Note: Shift overlap is required to have a hand-off period between shifts. With this, multiple shifts can be on-call for the same duration. On-call members from multiple shifts can be contacted.
    Escalation rule on Shift overlap Escalation rule that applies when there is a shift overlap. When set to Default, the value selected for the Escalation rule which applies when Shifts overlap (com.snc.on_call_rotation.escalation_rule_rota_over) property is applied.
    PTO approval preferences Specifies if an On-Call member in the group can create time-off request (PTO). When set to Default, the value selected for the sys property com.snc.on_call_rotation.pto.configuration (This property governs if an On-Call user (Not "admin, rota_manager, group manager or rota_admin") is allowed to create PTO) is applied.
    First Day of the Week Select a preferred start day of the week for the selected group
  2. To view On-Call property settings, click View Global Settings.
  3. Click Submit to configure the settings or Delete to delete the preference.