The Demand Management application consists of tools for capturing, centralizing, and assessing strategic and operational demands. It also provides a single location for managing all the demand information.

Demand Management overview

Get started

Troubleshoot and get help

A typical workflow for you as the demand manager is as follows:
  • Work on a demand to assess the feasibility, effort, and cost of the demand and create a business case for approval of the demand.
  • Create demand tasks, such as an initial feasibility review, cost estimate, and effort estimate, to delegate activities to specialized resources or groups. For example, a demand manager can create demand tasks for assessing the cost associated with a software upgrade and the resources required.
  • Assign demand tasks to a business analyst, resource user, or an appropriate group. The assigned resource or group then creates a cost and resource plan to help the demand manager assess and qualify the demand. For more information, see Demand tasks.
Basics of Demand Management
  • Set up the application: Plan, create stakeholders and assessment categories, and create bubble charts.
  • Assess ideas: Review and analyze submitted ideas before promoting ideas to demands.
  • Create and add details to the demands: Create demands and add demand tasks, stakeholders and assessments, and evaluate and qualify demands.
  • Use the Demand Management application or the demand workbench to compare and assess demands, and promote demands to projects, enhancements, changes, or defects.