Validate the health of your ILMT connections to help improve the success of each connection. Use the results to evaluate how you can resolve unsuccessful connections, such as adjusting the connection response time or fixing errors related to invalid hardware serial numbers.

Before you begin

Role required: admin

Procedure

  1. Navigate to All > Software Asset > Integration - ILMT/BigFix Inventory > Connection Health.
  2. Select Validate.
    The Connection Healths list reloads with the latest status of each ILMT connection.
  3. Verify the status of each connection using the Status field.
    If the Status field is set to Failed, refer to the corresponding Information field for more details about why that connection has failed and what actions you can take to help it establish successfully.

    For example, if a connection has failed due to a timeout issue, the Information field indicates that the connection has timed out. The Information field also suggests a recommended timeout value to help prevent the connection from failing again.