Integrate the ServiceNow instance and Trello by creating an API key in Trello to authenticate ServiceNow requests.

Before you begin

  • Request an Integration Hub subscription.
  • Activate the Trello spoke.
  • Role required: admin.

Generate Trello API key and token

Generate a Trello API key and token to get access to the Trello portal.

Before you begin

Trello Role required: admin

Verify that you have a managed user account and Atlassian admin access.

Procedure

  1. Go to Trello.
  2. Log in as an enterprise admin.
  3. Go to Developer API Keys.
  4. Copy the API key from Personal Key on the Developer API keys page.
  5. In the following link, replace {YourAPIKey} with the API key that you copied in the last step and open the link.
    https://trello.com/1/authorize?expiration=never&scope=read,write,account&response_type=token&name=ServerToken&key={YourAPIKey}

    For example, if your API key is 123xyz, then open the following link- https://trello.com/1/authorize?expiration=never&scope=read,write,account&response_type=token&name=ServerToken&key=123xyz

    The MyPersonalToken page appears and asks if you want to give access to your account.
  6. Select Allow.
    An API token is generated. Copy this API token and store it securely.

Create a Trello connection

Set up your ServiceNow instance to add the Trello API key and API token.

Before you begin

ServiceNow Role required: admin

Procedure

  1. Log in to your ServiceNow instance.
  2. Navigate to Process Automation > Flow Designer.
  3. Select the Connections tab.
  4. Locate the Trello Alias connection alias and select View Details.
  5. Configure the Trello spoke.
    • If you’re configuring the spoke for the first time, select Configure.
    • If you aren't configuring the spoke for the first time, select Edit.
  6. On the form, fill in the fields.
    Table 1. Edit Connection form
    FieldDescription
    Connection Name Name to identify the connection record.
    Connection URL Enter the URL as https://api.trello.com/.
    API Key The API key that you copied from the Trello portal.
    API Token The API token that you copied from the Trello portal.
  7. Select Configure Connection.