Request a free or paid application

Request a free or paid application that requires approval from the vendor to purchase the application directly from the ServiceNow instance, without navigating to ServiceNow Store.

Before you begin

Role required: admin

Procedure

  1. Navigate to All > System Application > All Available Applications > Available To Obtain From Store.
  2. Search for the required application and click the application record.
  3. Click Request App.
    A confirmation message is displayed that the request is sent to vendor. Once the vendor approves the request, you will be notified through an email.