Install or update all applications that are part of a ServiceNow product from your ServiceNow instance at a time.

Before you begin

Role required: admin

Procedure

  1. Navigate to System Applications > All Available Applications > All.
  2. Select the ServiceNow Products option in the Listing type filter options.
    The list of the ServiceNow products in displayed.
  3. Search for the required ServiceNow product and open the record.
    Use the Licensed and Not Licensed tabs to view details about applications in the product.
  4. Click Install/Update All.
    Note: By default, application of the latest version is installed. If you want to install the application of another version, select the required version and select the application check box.
  5. (Optional) Select the Load demo data check box to load demo data for all the applications displayed in the Install pop-up window.
  6. Click Install.
    • If there are any errors or conflicts, the details are displayed in the Install pop-up window. To proceed with installation, you must address the errors and resolve the conflicts.
    • If there are no errors or conflicts, the applications are installed or updated, and a confirmation message is displayed.
  7. (Optional) While installation is in progress, you can have application installed in the background by clicking Continue in background.
    After refreshing the page, this message is displayed: Product installation in progress, click here to view details. Click the link to see the installation progress.

Result

A confirmation message is displayed if all the applications are installed. Otherwise, the number of successful and unsuccessful installations are displayed.