Control who is permitted to use or edit your application by configuring roles in App Engine Studio (AES).

Working with roles

You add security to your application by defining roles. A role is used to limit and control access to your application. The access that you define for a role is granted to all users who are assigned to the role.

Note: If you don't have permission to work with roles for an app, the Add button for the Security section appears, but you can't select it.

An administrator assigns a role to the appropriate user based on the kind of work that the role permits. For example, to enable a manager to read and approve employee requests, an administrator would assign a role that has access to read and update records from the relevant table. The role may also need access to the portal or workspace where the manager would see the request.

Application templates automatically add security to your application. If you use a template to create your application, you can edit the roles that were added or add different roles.

Learn more about AES roles and security Additional ServiceNow resources

App Engine Studio includes default roles that you can use for your application.

Alternatively, you can build custom roles for your application.

After you submit your application, an administrator on-boards the requesting team by assigning the roles that you've defined.

What is Security? - ServiceNow Developers site

Security and Roles - ServiceNow Developers site

Elevating Privileges - ServiceNow Developers site