Client software distribution requires the Orchestration - Client Software Distribution plugin (com.snc.orchestration.client_sf_distribution), which is available by request with a subscription to Integration Hub.

Before you begin

Role required: admin

About this task

The Client Software Distribution plugin activates the System Center Configuration Manager plugin that contains the Microsoft SCCM spoke actions to deploy or revoke software using an SCCM server. For additional plugin dependencies, see Plugins installed with client software distribution.
Note: The Client Software Distribution plugin runs in its own application scope.

Procedure

  1. Navigate to All > System Definition > Plugins.
  2. Click Request Plugin.
  3. On the form, fill in the fields.
    FieldDescription
    Target Instance Instance on which to activate the plugin.
    Plugin Name Name of the plugin to activate.
    Specify the date and time you would like this plugin to be enabled

    Date and time that must be at least two business days from the current time.

    Note: Plugins are activated in two batches each business day in the Pacific time zone, once in the morning and once in the evening. If the plugin must be activated at a specific time, enter the request in the Reason/Comments field.
    Reason/Comments Information that would be helpful for the ServiceNow personnel who are activating the plugin. For example, if you need the plugin activated at a specific time instead of during one of the default activation windows, specify it in the comments.
  4. Click Submit.