Transform a Remote Process Sync payload from a JSON string to a complex object. Generate the object structure from a sample of the inbound payload.

Roles and availability

Available as a ServiceNow Core Remote Process Sync action.

Subscription requirements
This action requires an Integration Hub Enterprise subscription. For more information, see Request Integration Hub.
Role requirements
This action requires roles granted by delegated development or assigned to the user. For more information, see User access to Workflow Studio flows.

Inputs

Provide a value for each input that your action needs. To add dynamic values, you can also drag pills from the Data panel or select them from the pill picker.

Payload
Data type: String

JSON string containing changes generated on a remote instance. For example, a list of field changes for a case record from a remote instance. The system transforms this JSON string to an object on the local instance.

Sample Payload
Data type: String

Portion of a JSON payload you want to use to generate an object structure. Select the elements of the JSON structure you want to map to elements of an object structure.

Outputs

These outputs appear in the Data panel. You can use them as inputs elsewhere in your flow.

Capture Metadata
Data type: Object

Object containing information about the capture definition that created the payload.

Changed Fields
Data type: Dynamic Object

Object containing information about the field value changes. The system uses these changes to synchronize correlation and local records.

Attachment Metadata
Data type: Array of Object

Array containing information about the attachments to synchronize.

Error Message
Data type: String

Error returned by the action.