Integrate the ServiceNow instance and Wrike account by creating a custom OAuth application in Wrike API Developer Site to authenticate ServiceNow requests.

Before you begin

  • Request an Integration Hub subscription.
  • Activate the Wrike spoke.
  • Role required: admin.

Procedure

  1. Log in to Wrike account as an admin and add an app.
    For more information about creating an app, see OAuth 2.0 Authorization.
  2. Copy and record the values of Client ID and Client Secret for later use.
    Note: You must have the Wrike Enterprise account to create an app and obtain values of Client ID and Client Secret from the Wrike account.
  3. Log in to your ServiceNow instance.
  4. Navigate to All > Process Automation > Workflow Studio.
  5. Select Integrations.
  6. Select the Connections tab.
  7. In the Search all connections field, enter Wrike.
    Note: The Outbound tab is selected by default. Or else, toggle to select it.
  8. On the Wrike connection alias tile, select View Details.
    View Details button on the Wrike connection alias tile.
  9. Select Configure.
  10. Fill the form.
    Table 1. Create Connection form
    FieldDescription
    Connection Name Name of the connection.
    Connection URL Option to provide the web address that specifies the location and access details of Wrike portal.
    OAuth Client ID Option to provide the OAuth client ID that you generated when you set up the OAuth app.
    OAuth Client Secret Option to provide the OAuth client secret that you generated when you set up the OAuth app.
    OAuth Redirect URL Option to provide the redirect URL that you had provided when you set up the OAuth app. The redirect URL must be in the format https://instance-name.service-now.com/oauth_redirect.do.
    Create Connection form.
  11. Select Create and Get OAuth Token.
    You must log in to the Wrike API developer's portal before getting the OAuth token.