Integrate the ServiceNow instance and Secureworks CTP by registering a custom application in Secureworks Portal to authenticate ServiceNow requests.

Before you begin

  • Request an Integration Hub subscription.
  • Activate the Secureworks CTP spoke.
  • Create an API password from the Account Management section of your Secureworks CTP account.
  • Role required: admin.

Create a credential record for the Secureworks CTP spoke

Create a credential record for the Secureworks CTP account. The Secureworks CTP spoke connection and credential alias uses these credentials to authorize actions.

Before you begin

Role required: admin.

Procedure

  1. Navigate to All > Connections & Credentials > Credentials.
  2. Click New.

    The system displays this message: What type of Credentials would you like to create?

  3. Select API Key Credentials.
  4. On the form, fill these fields.
  5. Right-click the form header and click Submit.

Create a connection record for the Secureworks CTP spoke

Create a connection record for your Secureworks account. The Secureworks CTP spoke connection and credential aliases use these connections to perform API actions in Secureworks portal.

Before you begin

Role required: admin.

Procedure

  1. Navigate to All > Connections & Credentials > Connections & Credentials Aliases.
  2. Open the alias record for Secureworks.
  3. From the Connections tab, click New.
  4. On the form, fill these fields.
  5. Click Submit.