Integrate the ServiceNow instance and Google Cloud Datastore spoke using Google Cloud Platform credentials to authenticate ServiceNow requests.

Before you begin

  • Request an Integration Hub subscription.
  • Activate the Google Cloud Datastore spoke.
  • Role required: admin.

Create a custom application

Create a custom OAuth application in your Google Cloud Platform account to enable OAuth 2.0 authentication with the Google Cloud Datastore spoke.

Before you begin

Role required: admin

About this task

Complete these steps from the Google Cloud Platform. See the Google Cloud Platform product documentation for instructions on creating and configuring custom applications.

Procedure

  1. Register a new custom application by navigating to https://console.cloud.google.com/.
  2. Create a project with your administrator credentials, and open the project.
  3. From the APIs & Services menu, select OAuth consent screen, enter the application name, and specify the Authorized domain service-now.com.
  4. Click Save.
  5. From the APIs & Services menu, select Credentials, and select Create OAuth client ID from the Create credentials list.
  6. Select the application type OAuth client ID.
  7. Enter the following Authorized redirect URI: https://<instance>.service-now.com/oauth_redirect.do and click Create.
    The OAuth client window shows your client ID and client secret.
  8. Copy these two values to a text file so that you can use them when you Register Google Cloud Datastore as an OAuth provider.
    The client ID and secret can always be accessed in the Google APIs & Services interface. Click Credentials and select the OAuth 2.0 client ID name.

Register Google Cloud Datastore as an OAuth provider

Register G suite as the OAuth provider so that the ServiceNow instance can request OAuth 2.0 tokens.

Before you begin

Role required: admin

Procedure

  1. Navigate to System OAuth > Application Registry.
  2. Open for the record, Google Cloud Datastore.
  3. On the form, fill these values.
    Table 1. Application Registries form
    FieldDescription
    Client ID Client ID of the Google Cloud Datastore application.
    Client Secret Client Secret of the Google Cloud Datastore application.
    OAuth API Script OAuthGoogleDatastoreUtils is selected by default.
    Authorization URL The OAuth authorization code endpoint: https://accounts.google.com/o/oauth2/auth.
    Token URL The OAuth server token endpoint: https://oauth2.googleapis.com/token.
    Redirect URL OAuth callback endpoint in this format: https://<instance>.service-now.com/oauth_redirect.do. If left blank, the instance auto-generates the URL.
  4. Right-click the form header, and click Save.

Create a credential record for the Google Cloud Datastore spoke

Create a credential record for the Google Cloud Datastore custom application. The Google Cloud Datastore Spoke connection and credential alias uses this credential to authorize actions.

Before you begin

Role required: admin.

Procedure

  1. Navigate to All > Integration Hub > Connections & Credentials.
  2. Open the record, GoogleCloudDatastore.
  3. In the Credentials tab, click New.
    The system displays this message: What type of Credentials would you like to create?
  4. Select OAuth 2.0 Credentials.
  5. On the form, fill these values.
    Table 2. OAuth 2.0 Credentials form
    Field Description
    Name Name to identify the credential record. For example, Google Cloud Datastore Cred.
    OAuth Entity Profile Select the default OAuth entity profile, Google Cloud Datastore default_profile.
    Credential alias Credential alias associated with this record. The default alias record, sn_gcp_cds_spoke.GoogleCloudDatastore is selected.

    Credential record for Google Cloud Datastore spoke.

  6. Right-click the form header and click Save.
  7. To generate the OAuth token, click the Get OAuth Token related link.