Synchronize Adobe Sign group with ServiceNow
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- UpdatedJan 30, 2025
- 5 minutes to read
- Yokohama
- Now Platform Capabilities
Synchronize ServiceNow with the required group in Adobe Sign to access the group specific documents, and agreements from the Adobe Sign spoke.
Before you begin
- Request Integration Hub subscription
- Activate the Adobe Sign spoke
- Role required: admin
About this task
Create custom OAuth application in Adobe Sign account
Create a custom OAuth application from your Adobe Sign account to enable OAuth 2.0 authentication with the Adobe Sign spoke.
Before you begin
- Adobe Sign account
- Role required: Adobe Sign admin credentials
About this task
Procedure
Result
Configure the webhook
Configure the webhook in your Adobe Sign application to enable Adobe Sign to send data to ServiceNow when a participant signs an agreement or document.
Before you begin
About this task
Procedure
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From your Adobe Sign account, create a webhook with these configurations.
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In your ServiceNow instance, add the client
details.
Result
Configure a connection for the Adobe Sign spoke
Add and configure a Adobe Sign spoke connection to authenticate ServiceNow requests.
Before you begin
Procedure
Configure Application Access to ServiceNow tables
Allow Adobe Sign spoke to create group admin user role when an Adobe Sign group is synchronized with ServiceNow tables by configuring the application access of the required ServiceNow tables.
Before you begin
Procedure
Result
Create Adobe Sign group in ServiceNow
Synchronize ServiceNow with the required group in Adobe Sign by creating a record in the AdobeSign Group Details [sn_adobesign_spoke_adobesign_group_details] table.
Before you begin
Procedure
Result
- Documents and agreements
- Connection and credential aliases
- Credential records
- Application registries
- Data in tables of the Adobe Sign spoke
Only ServiceNow admin has access to information about all Adobe Sign groups that are synchronised with the ServiceNow instance.
Synchronize documents in Adobe Sign group with ServiceNow
Synchronize ServiceNow with the required group in Adobe Sign to access the documents and agreements that are specific to the group, from the Adobe Sign spoke.
Before you begin
About this task
Procedure
Result