Microsoft Intune Spoke

Manage devices and applications in the Microsoft Intune account from your ServiceNow instance.

Request apps on the Store

Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

Integration Hub subscription

This spoke requires an Integration Hub subscription. For more information, see Legal schedules - IntegrationHub overview.

Spoke version

The Microsoft Intune spoke v1.1.8 is the latest version.
Note: Deployment of applications on Android devices isn’t supported.

Supported versions

This spoke was built for the Microsoft Intune Application programming Interface (API) version v1, but may be compatible with the later versions.

Spoke dependencies

If you’re having trouble installing the app, ensure that these dependent plugins are installed:
Note: Some of these plugins are licensable features and require appropriate licenses, if used outside the spoke implementation. For more information on licenses, contact your account manager.

Spoke subflows

The Microsoft Intune spoke provides sample subflows to demonstrate automating tasks. To customize a sample subflow, copy it to required application scope. Available sample subflows include:

SubflowDescription
Deploy Application Adds the provided user or device to a group in the Microsoft Intune server.
Discover and Store Data Discovers the data from the Microsoft Intune server and updates the records in the Application [sn_ms_intune_spoke_application], Group [sn_ms_intune_spoke_group], and Deployment [sn_ms_intune_spoke_deployment] tables.
Look up Application Details Retrieves the additional deployment details for applications and updates the respective records in the deployment table.
Look up Configuration Data Retrieves configuration data for the specified requested item or software configuration record.
Revoke Application Removes the provided user or device from the given group in the Microsoft Intune server.
Note: These subflows are available only when the Client Software Distribution 2.0 application is installed.

Spoke actions

The Microsoft Intune spoke provides actions to automate tasks when events occur in your ServiceNow instance. Available actions include:

Category Action Description
Application Management Get Managed Application Retrieves the details of an application.
Look up Application Assignments Retrieves the application assignment data from the Microsoft Intune server.
Look up Managed Applications Retrieves a list of all the applications.
Device Management Delete Managed Device Deletes a managed device.
Get Managed Device Retrieves the details of a managed device.
Look up Managed Devices

Retrieves the details of a managed device.
Look up Managed Devices By Application

Retrieves the details of a managed device within an application.
Look up Managed Devices By User

Retrieves the details of a managed device for a user.
Update Managed Device

Updates the details of a managed device.
Metadata Retrieval Look up Application ID Returns the Application ID for the dynamic input of the Lookup Managed Devices By Application action.
Data Management
Note: These actions are applicable only when the Client Software Distribution 2.0 application is installed.
 Look up Configuration Data Retrieves the configuration data from a requested item or software configuration.
Prepare Software Data Prepares the software data for the specified requested item that can be used for deployment or revocation.

Spoke module

The Microsoft Intune spoke adds the Microsoft Intune application to your instance and includes these modules:
ModuleDescriptionTable
Applications Displays the list of applications from the Microsoft Intune server. Application [sn_ms_intune_spoke_application]
Groups Displays the list of groups from the Microsoft Intune server. Group [sn_ms_intune_spoke_group]
Configurations Stores software configuration details for the applications. Configuration [sn_ms_intune_spoke_sf_config]
Deployments Displays the list of deployments on the Microsoft Intune server. Deployment [sn_ms_intune_spoke_deployment]
Server Instances Stores details of the provider servers. Server Instance [sn_ms_intune_spoke_server]
Note: These modules and tables are available only when the Client Software Distribution 2.0 application is installed.

Connection and credential alias requirements

Integration Hub uses aliases to manage connection and credential information, and OAuth credentials. Using an alias eliminates the need to configure multiple credentials and connection information profiles when using multiple environments. If the connection or credential information changes, you don't need to update any actions that use the connection.

For information about setting up the spoke, see Set up the Microsoft Intune spoke.