You can create email accounts in addition to the accounts provisioned for you.

Before you begin

  • Role required: admin
  • Email server: a compatible email server
    • SMTP
    • POP3
    • IMAP
Warning: An SMTP server that uses a localhost or loopback (127.0.0.1) IP address is not accepted as a compatible email server. For more information, see KB0724199.

Procedure

  1. Navigate to All > System Mailboxes > Administration > Email Accounts, and then click New.
  2. On the form, fill in the fields.
  3. Click Submit.
  4. Click the test connection link at the bottom to test the SMTP, POP3, or IMAP account.

    The system displays a pop-up window with the results of the connection test.

    Connection Test pop-up window displaying the results connection successful.

    If the test succeeds, click Close to return to the email account record. If the test fails, click View Logs to display more information about the test results.

Result

The system uses the email account to send or receive email.

What to do next

Enable the system to send or receive email.