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Xanadu Release Notes

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Release notes for upgrading from Washington DC

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Table of contents
  • Xanadu release notes
    • Using the release notes
    • Build your own release notes
    • Xanadu General Availability release highlights
    • Learn about the Xanadu release
      • Release notes for upgrading from Washington DC
        • Combined product release notes for upgrades from Washington DC to Xanadu
        • Features and changes by product
          • API release notes
          • Enterprise Architecture (formerly Application Portfolio Management) Release Notes
          • Now Assist for Enterprise Architecture (EA) release notes
          • Conversational Interfaces release notes
            • Agent Chat release notes
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            • Sidebar release notes
            • Virtual Agent release notes
          • Customer Service Management release notes
            • Agent experience for CSM release notes
            • Customer Contracts and Entitlements release notes
            • Case management for CSM release notes
            • Data management for CSM release notes
            • Intelligence for CSM release notes
            • Now Assist for Customer Service Management (CSM) release notes
            • Workforce Optimization for Customer Service release notes
          • Employee Service Management release notes
            • Employee Center release notes
            • HR Service Delivery release notes
              • Agent Workspace for HR Case Management release notes
              • Case and Knowledge Management release notes
              • Document Templates release notes
              • Employee Relations release notes
              • HR Service Delivery for Healthcare release notes
              • Journey designer release notes
            • Talent Development release notes
              • Talent Development Core release notes
              • Opportunity Marketplace release notes
              • Leader Hub release notes
            • Skills Intelligence release notes
          • Environmental, Social, and Governance Management release notes
          • Field Service Management release notes
            • Now Assist for Field Service Management (FSM) release notes
          • Financial Services Operations release notes
            • Dispute Rules Content Pack for Mastercard release notes
            • Dispute Rules Content Pack for Visa release notes
            • Dispute Content Pack for US Regulations release notes
            • Individual Life Claims release notes
            • Insurance claims release notes
            • Now Assist for Financial Services Operations (FSO) release notes
            • Financial Services Card Operations release notes
            • Financial Services Operations Integration with Visa release notes
            • Visa Spoke release notes
            • Verifi Spoke release notes
          • Governance, Risk, and Compliance release notes
            • Advanced Risk release notes
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              • Third-party Risk Management upgrade information
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              • Decision tables in Workflow Studio release notes
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            • Now Assist for Customer Service Management (CSM) release notes
            • Now Assist for Field Service Management (FSM) release notes
            • Now Assist for Enterprise Architecture (EA) release notes
            • Now Assist for Financial Services Operations (FSO) release notes
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            • Now Assist for IT Service Management (ITSM) release notes
            • Now Assist for Security Operations release notes
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            • Now Assist in Virtual Agent release notes
          • ServiceNow AI Platform administration release notes
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          • ServiceNow AI Platform capabilities release notes
            • Advanced Work Assignment release notes
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            • Password Reset release notes
            • Service Catalog release notes
            • Skills Management release notes
          • ServiceNow AI Platform security release notes
            • Authentication release notes
            • Encryption Key Management release notes
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            • Security Center release notes
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            • Data Privacy release notes
          • ServiceNow AI Platform user interface release notes
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            • Service Portal release notes
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          • Operational Technology release notes
            • Industrial Process Manager release notes
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          • Platform Analytics release notes
            • Analytics, Intelligence, and Reporting release notes
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          • Public Sector Digital Services release notes
          • Retail Operations release notes
          • Sales and Order Management release notes
            • Lead Management release notes
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            • Product Catalog Management and Pricing Management release notes
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          • Security Operations release notes
            • Application Vulnerability Response release notes
            • Configuration Compliance release notes
            • Container Vulnerability Response release notes
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          • Source-to-Pay Operations release notes
            • Accounts Payable Operations release notes
            • Sourcing and Procurement Operations release notes
            • Supplier Lifecycle Operations release notes
          • Strategic Portfolio Management release notes
            • Collaborative Work Management release notes
            • Goal Framework release notes
            • Goal Framework for SPM release notes
            • Microsoft Azure DevOps Integration for Agile Development release notes
            • Now Assist for Strategic Portfolio Management (SPM) release notes
            • Portfolio Planning release notes
            • Project Portfolio Management release notes
            • Project Workspace release notes
            • Resource Management Workspace release notes
            • Scaled Agile Framework (SAFe) release notes
            • Strategic Planning release notes
          • Telecommunications, Media, and Technology release notes
            • Service Bridge release notes
            • Proactive Service Experience Workflows release notes
            • Account Lifecycle Events release notes
            • Now Assist for Telecommunications, Media and Technology (TMT) release notes
            • Telecommunications Network Inventory release notes
            • Field Service Management for Telecommunication release notes
        • Release notes summaries for Xanadu features
          • Highlights for all Xanadu features and products
          • Upgrade information for all Xanadu features and products
          • New features and products in Xanadu
          • Changes to Xanadu features and products
          • Removed features and products in Xanadu
          • Deprecation information for all Xanadu features and products
          • Activation information for all Xanadu features and products
          • Additional requirements for all Xanadu features and products
          • Browser requirements for all Xanadu features and products
          • Accessibility information for all Xanadu features and products
          • Product localization information in Xanadu
        • Changes to plugins in the Xanadu release
      • Release notes for upgrading from Vancouver
        • Combined product release notes for upgrades from Vancouver to Xanadu
        • Changes to plugins from Vancouver to Xanadu
      • Release notes for upgrading from Utah
        • Combined product release notes for upgrades from Utah to Xanadu
        • Changes to plugins from Utah to Xanadu
      • Personalized PRB release notes for upgrades to Xanadu
      • Available patches and hotfixes
        • Xanadu Patch 9
        • Xanadu Patch 8 Hotfix 3
        • Xanadu Patch 8 Hotfix 2
        • Xanadu Patch 8 Hotfix 3
        • Xanadu Patch 8 Hotfix 2
        • Xanadu Patch 8 Hotfix 1
        • Xanadu Patch 8
        • Xanadu Patch 7b Hotfix 1
        • Xanadu Patch 7a Hotfix 1
        • Xanadu Patch 7 Hotfix 1
        • Xanadu Patch 7b Hotfix 1
        • Xanadu Patch 7a Hotfix 1
        • Xanadu Patch 7
        • Xanadu Patch 6 Hotfix 2
        • Xanadu Patch 6 Hotfix 1
        • Xanadu Patch 6
        • Xanadu Patch 5 Hotfix 2
        • Xanadu Patch 5 Hotfix 1
        • Xanadu Patch 5
        • Xanadu Patch 4 Hotfix 2
        • Xanadu Patch 4 Hotfix 1
        • Xanadu Patch 4b Hotfix 2
        • Xanadu Patch 4b Hotfix 1
        • Xanadu Patch 4
        • Xanadu Patch 3 Hotfix 2
        • Xanadu Patch 3 Hotfix 1
        • Xanadu Patch 3
        • Xanadu Patch 2 Hotfix 2
        • Xanadu Patch 2
        • Xanadu Patch 1 Hotfix 3b
        • Xanadu Patch 1 Hotfix 3
        • Xanadu Patch 1 Hotfix 1
        • Xanadu Patch 1
        • Xanadu EA Hotfix 1
        • Xanadu security and notable fixes
        • All other Xanadu fixes
      • Browser support
      • Accessibility and conformance
    • Prepare your upgrade
      • ServiceNow upgrades
      • Pre- and post-upgrade tasks for various products
      • Upgrade planning checklist
      • Upgrade tools and resources
      • Upgrades and the ServiceNow Store
    • Upgrade to the Xanadu release
      • Phase 1 - Read the release notes and plan your upgrade
      • Phase 2 - Prepare for the development instance upgrade
      • Phase 3 - Verify your upgrade configurations and schedule the development instance upgrade in Now Support
      • Phase 4 - Upgrade and validate the development instance
      • Phase 5 - If applicable: Upgrade and validate your other non-production instances, such as your test instance
      • Phase 6 - Prepare to upgrade the production instance
      • Phase 7 - Upgrade the production instance
HomeXanadu Release NotesXanadu release notesLearn about the Xanadu releaseRelease notes for upgrading from Washington DCCurrent page
Table of Contents

Release notes for upgrading from Washington DC

  •  
    • Xanadu
    • Yokohama
    • Washington DC
    • Vancouver
  • UpdatedSep 5, 2024
  • 2 minutes to read
    • Xanadu
    • Release Notes and Upgrades

When you upgrade from the Washington DC release, understand the fixes in each release version, notable changes for the user interface, browser support, plugin updates, and each feature's upgrade and migration tasks if applicable.

Figure 1. Upgrading from Washington DC to Xanadu
From Washington DC, land safely in Xanadu

Features and changes by product Detailed information on new products and features from Washington DC to Xanadu

Release notes summaries Consolidated release notes information for all products from Washington DC to Xanadu

Combined product release notes Combined information on new products and features from Washington DC to Xanadu

Personalized PRB release notes Generate a list of issues that were fixed between your current version and available target versions

Changes to plugins in the Xanadu release List of new, changed, renamed, and deprecated plugins

Available patches and hotfixes Release notes for fixed issues

Browser support Supported browser versions and additional requirements for specific products

Accessibility and conformance Accessibility highlights and accessibility conformance reports based on the VPAT

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Combined product release notes for upgrades from Washington DC to Xanadu

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Combined product release notes for upgrades from Washington DC to Xanadu

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