Your ServiceNow instance provides several default map pages. You can also create custom map pages with the script examples described in this page.

Before you begin

Role required: admin

About this task

The default map page record displays critical incidents on a Google map page.

Procedure

  1. Navigate to All > System Map Page > Map Pages.
  2. Click New.
  3. Complete the form using the fields in the table.
    FieldDescription
    Name Enter a unique name to identify the map.
    Center map on Enter the location for centering the map using the decimal form of latitude and longitude. For example, to center the map on the statue of liberty, enter 40.689865, -74.045235.
    Initial zoom Set the zoom level of the map on opening.
    Refresh on zoom Enable or disable to refresh map on zoom.
    Use advanced configuration Select to configure a map with lists and forms. The script hides and M2M forms display to configure your map.
    Note: Advanced configuration does not support mobile.
    Application Select an application scope for the map.
    Controls size Select whether the Google navigation icons on the map should be large or small.
    Type Select a map background style: Satellite, Hybrid, Normal, or Terrain.
    Type selection Select which type of Google icons to display on the map: Buttons or Menu.
    Map overview Enable or disable a wide view map window for navigation.
    Show device location Enable or disable to show device locations.
    Script Create a script to define the type of data to display on this map. For more information, see Scripting for map pages.
  4. Save the record.