An administrator can change global CSS or system properties to alter the look and feel of the default instance interface. Functionality is not affected.

For example, organizations often use multiple instances to separate development, testing, and production activities. To help users avoid accidentally changing the wrong instance, administrators can configure each with a visually distinct theme. Several approaches are available for defining an instance theme.

CSS Properties

Navigate to System Properties > CSS.

The following properties are available through CSS Properties.

Note: Colors are specified using predefined color names, RGB decimals, or RGB hexadecimals.
  • Banner text color
  • Banner and list caption background color
  • Font used in forms and lists (this is a global font setting)
  • Button styles (background color, border color, border width, text color)
  • Field status indicator colors (including the indicators for Changed, Mandatory Populated, Mandatory Unpopulated, and Read-only)
  • List cell vertical alignment
  • Navigator menu styles (text font size, background color, text color)
  • Header font name and size
  • List and form caption color override
  • Global text search background color (both for catalog results and knowledge base results)

UI properties

Navigate to System Properties > UI Properties.

The following properties are available through UI Properties.

  • Icons used in the activity formatter
  • Background colors for Additional Comments and Work Notes
  • Button placement on forms
  • Icons used in the Task Activity formatter
  • Background colors for Incident Additional Comments and Work Notes

CSS class support

In Core UI (UI16), CSS properties and how they affect the platform UI change depending on the release.