Administrators have access to properties and user preferences that control domain
scope.
Properties
New activations of domain separation automatically restrict domain scope to the record's
domain for all related data or processes. When the user views a record in a form, the
record's related data (such as reference picker and related list data) and applied processes
(such as business rules and client scripts) are restricted to the record's domain scope. If
there are records in multiple tabs, each tab has its own domain scope based on the record
opened within that tab. The following properties restrict domain scope to either the
record’s domain and the user’s current session domain.
Table 1. Domain system properties
| Property |
Details |
| glide.sys.domain.use_record_domain_for_processes |
Restricts domain scope to the record's domain for all processes. This
property does not apply to business rules. Business rules are always processed
from the domain record.
- Type: true | false
- Default value: true
- Location: System Property [sys_properties] table
|
| glide.sys.domain.use_record_domain_for_data |
Restricts domain scope to the record's domain for all data.
- Type: true | false
- Default value: true in new domain activations from Fuji
onwards (upgrades from instances older than Fuji do not have this property
in the table)
- Location: System Property [sys_properties] table
|
When either the
glide.sys.domain.use_record_domain_for_processes or
the
glide.sys.domain.use_record_domain_for_data property is set to
true, the following properties are not used, regardless of their
setting:
- glide.sys.domain.use_record_domain
- glide.sys.domain.use_record_domain_for_client_scripts
- glide.sys.domain.domain_change_notify
- glide.sys.domain.no_change_roles
For a full list of properties see
Available system
properties.
Domain scope for business rules executed on the domain table
In new activations of domain separation starting with the Jakarta release, the session
domain determines the business rules executed on the domain table. In previous versions,
business rules executed on the domain table were set based on the newly created domain’s
hierarchy. This behavior is modified by the
glide.sys.domain.skip_domain_insert_businessrules property. Setting
this property to true significantly improves domain insert performance.
Table 2. Domain scope properties for business rules executed on the domain table
| Property |
Details |
| glide.sys.domain.skip_domain_insert_businessrules |
Specifies the domain scope for business rules executed on the domain table.
In new activations of domain separation, the property default is true and business
rules are determined by the session domain. In existing implementations, the
property default is false and the business rules are determined by the newly
created domain’s hierarchy.
- Type: true | false
- Default value: True in new domain activations starting
with Jakarta. False in existing implementations.
|
| glide.sys.domain.skip_non_global_businessrule_if_nodomain |
Ensures that only bus.rules from global domain are executed when using
queryNoDomain() or when table is not domain-separated, so you can skip any other
business rules
- Type: true | false
- Setting the property to false restores the old behavior and doesn't align
with ServiceNow® recommended practices.
- Recommended: Domain-separate your tables; always try to use the record's
domain rather than the session domain.
|
User preferences
In addition, user administrators can set the following user preference globally or on a
per-user basis:
Table 3. Domain scope user preferences
| Preference |
Category |
Updated By |
Details |
| glide.domain.session_scope |
Domain |
Admin Only |
When true, sets the default scope to the user's session domain rather than
the record's domain. When false, the default scope is the record's domain. Users
with the domain_expand_scope user role can still change the domain scope as needed.
- Type: true | false
- Default value: false
|
| glide.domain.session_scope_notification |
Domain |
Admin Only |
When true, displays a visual cue that record values include an expanded
domain scope. When false, the notification is hidden.
- Type: true | false
- Default value: true
|
