Duplicate a Virtual Agent topic
-
- UpdatedJan 30, 2025
- 2 minutes to read
- Yokohama
- Virtual Agent
Create a new topic or topic block by copying an existing Virtual Agent topic or topic block and customize it.
Before you begin
Role required: virtual_agent_admin or admin
About this task
- When you want to use an existing topic, such as a prebuilt topic or topic block, as the basis for a new topic or topic block.
- When you want to modify an active topic while preserving the original topic for reference purposes or as a backup.
- When you want to convert a Natural Language Understanding (NLU) topic to a large language model (LLM) topic.
Procedure
What to do next
If you’ve completed the topic or topic block, publish it to deploy it to your Virtual Agent clients.