Several properties support Web proxy configuration.

Note: Set these properties in the System Properties [sys_properties] table.
Table 1. Proxy setup properties
PropertyDescriptionExamples
glide.http.proxy_host Specify the proxy server hostname or IP address.
  • Type: string
  • Default value: none
 proxy.company.com, 192.168.34.54
glide.http.proxy_port Specify the port number for the proxy server.
  • Type: string
  • Default value: none
 8080, 9100
glide.http.proxy_username Specify the username used to authenticate the proxy server.
  • Type: string
  • Default value: none
 proxyuser
glide.http.proxy_password Specify the password used to authenticate the proxy server.
  • Type: string
  • Default value: none
 password
glide.email.override.url Set the URL to use in emailed links in place of the instance URL. The URL should end with nav_to.do.
  • Type: string
  • Default value: instance URL
 https://servicenow.customerdomain.com/production/nav_to.do