Use Process Mining to analyze and optimize business processes.

Process Mining enables you to find answers to process improvement questions such as:
  • Where is the business spending or wasting the most time?
  • What's the root cause behind slow-performing processes?
  • Where should the business apply automation next in its process?
  • Where is the rework occurring?
  • What's the estimated cost and potential savings for each activity within a process?
  • How much deviation is the business seeing in its process?

Explore Process Mining - Overview
As an analyst, you can:
  • Proactively assess and improve ITSM CSM, Financial Services Operations, and HR Service Delivery processes.​ ​
  • Accelerate digital transformation​. Find areas of improvement and automation based on data and your best practice content.
As a process owner, you can:
  • Get visibility into processes and start collaboration.​
  • Assess process bottlenecks, find areas of weakness, and find potential areas to optimize.​