Export a saved CMDB or Service Mapping query definition to an XML file which you can later import and run in the CMDB Query Builder. This process lets you port a saved query between instances, such as from a development environment to a production environment.

Before you begin

  • You must save a query before you can export it.
  • Domain in an exported query must be visible in both, source and destination instances.

Role required: cmdb_query_builder (contained in itil, itil_admin, and asset).

About this task

When exporting a combination query, the integrated Service Mapping query definition is included in the exported query.

For backward compatibility, you can alternatively Export and import a query as an update set.

Procedure

  1. Navigate to All > Configuration > CMDB Query Builder.
  2. Export a saved query:
    1. In the Saved Queries tab, in either list view or card view, select a saved query.
    2. Select the Export query icon at the top of the Query Builder canvas.
    3. Wait for the Query Export Complete message to appear and then select Download.
      You can now access the query XML file.
  3. Import a saved query:
    1. In the Saved Queries tab, select the Import query icon at the top of the CMDB Query Builder window.
    2. In Finder, select the saved query XML file and select Open.
      The imported query is available in the Saved Queries tab of the CMDB Query Builder on the instance.