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    Home Paris Now Platform Capabilities Now Platform capabilities Workflow

    Workflow

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    Workflow

    Workflow provides a drag-and-drop interface for automating multi-step processes across the platform. Each workflow consists of a sequence of activities, such as generating records, notifying users of pending approvals, or running scripts. The graphical Workflow Editor represents workflows visually as a type of flowchart. It shows activities as boxes labeled with information about that activity and transitions from one activity to the next as lines connecting the boxes.

    Note: As of the New York release, Workflow is a legacy product. Use Flow Designer for any new process automation. As many organizations have workflows in production, use this Workflow documentation to learn how to work with existing workflows.

    Explore

    • Upgrade to Paris.
    • Workflow movement with update sets
    • Workflow activity pinning
    • Domain separation and Workflow
    • Workflow training on the ServiceNow® Developer Site

    Set up

    • Getting started with workflows

    Administer

    • Workflow roles
    • Administering workflow contexts

    Use

    • Workflow editor
    • Create a workflow
    • Workflow activities

    Develop

    • Developer training
    • Developer documentation
    • Workflow API reference
    • Using variables in a workflow

    Troubleshoot and get help

    • Ask or answer questions in the Developer Community
    • Troubleshoot workflows
    • Search the HI knowledge base for known error articles
    • Contact ServiceNow Technical Support

    Tags:

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    Release version
    Choose your release version

      Workflow

      • Save as PDF Selected topic Topic & subtopics All topics in contents
      • Unsubscribe Log in to subscribe to topics and get notified when content changes.
      • Share this page

      Workflow

      Workflow provides a drag-and-drop interface for automating multi-step processes across the platform. Each workflow consists of a sequence of activities, such as generating records, notifying users of pending approvals, or running scripts. The graphical Workflow Editor represents workflows visually as a type of flowchart. It shows activities as boxes labeled with information about that activity and transitions from one activity to the next as lines connecting the boxes.

      Note: As of the New York release, Workflow is a legacy product. Use Flow Designer for any new process automation. As many organizations have workflows in production, use this Workflow documentation to learn how to work with existing workflows.

      Explore

      • Upgrade to Paris.
      • Workflow movement with update sets
      • Workflow activity pinning
      • Domain separation and Workflow
      • Workflow training on the ServiceNow® Developer Site

      Set up

      • Getting started with workflows

      Administer

      • Workflow roles
      • Administering workflow contexts

      Use

      • Workflow editor
      • Create a workflow
      • Workflow activities

      Develop

      • Developer training
      • Developer documentation
      • Workflow API reference
      • Using variables in a workflow

      Troubleshoot and get help

      • Ask or answer questions in the Developer Community
      • Troubleshoot workflows
      • Search the HI knowledge base for known error articles
      • Contact ServiceNow Technical Support

      Tags:

      Feedback

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