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    Home Paris Now Platform Capabilities Now Platform capabilities Subscription Management Setting up Subscription Management Domain separation in Subscription Management

    Domain separation in Subscription Management

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    Domain separation in Subscription Management

    This is an overview of domain separation in Subscription Management. Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can then control several aspects of this separation, including which users can see and access data.

    Support level: Basic*

    • Business logic: Ensure data goes into the proper domain for the application’s service provider (SP) use cases.
    • In the application, the user interface, cache keys, reporting, rollups, aggregations, and so on, all use domain at production run time.
    • The owner of the instance needs to be able to set up the application to function across multiple tenants.
    Use case: When an SP uses chat to respond to a tenant-customer’s message, the client must be able to see the SP's response.

    Overview

    Subscription Management tracks user allocation of your subscriptions across domains.

    Note: This feature is only available in domain separated instances only. Non-domain separated instances do not see this feature.
    Note: This feature is supported for right-to-use licenses only. See Types of subscriptions.

    View users by domain

    In Subscription Management, the Subscription form displays the total number of users allocated to that subscription. The Allocated number reflects the total number of users subscribed to the application across all domains.

    To see a breakdown of the users by domain, select the View Users by Domain related list.
    • The page lists the allocated users separated into their respective domain. Select a domain to see more information.
    • Depending on what domain you are in, you may not see the entire list of domains. The number of allocated users on the Subscription form depends on which domains you are permitted to see.
    • Adding or removing a user from the subscription or the domain causes the list to update.

    Example

    Your organization has a single instance containing your own domain (A1) and three customer domains (C1, C2, C3). Your organization has purchased an ISTM Fulfiller license. You allocate five of your own employees and five customers from each domain to the ISTM Fulfiller subscription.
    The Subscription form shows that 20 users are allocated to the subscription. However, when you select View Users by Domain, the page lists a breakdown by domain:
    • A1: 5
    • C1: 5
    • C2: 5
    • C3: 5
    Related topics
    • Domain separation for service providers

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      Domain separation in Subscription Management

      • Save as PDF Selected topic Topic & subtopics All topics in contents
      • Unsubscribe Log in to subscribe to topics and get notified when content changes.
      • Share this page

      Domain separation in Subscription Management

      This is an overview of domain separation in Subscription Management. Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can then control several aspects of this separation, including which users can see and access data.

      Support level: Basic*

      • Business logic: Ensure data goes into the proper domain for the application’s service provider (SP) use cases.
      • In the application, the user interface, cache keys, reporting, rollups, aggregations, and so on, all use domain at production run time.
      • The owner of the instance needs to be able to set up the application to function across multiple tenants.
      Use case: When an SP uses chat to respond to a tenant-customer’s message, the client must be able to see the SP's response.

      Overview

      Subscription Management tracks user allocation of your subscriptions across domains.

      Note: This feature is only available in domain separated instances only. Non-domain separated instances do not see this feature.
      Note: This feature is supported for right-to-use licenses only. See Types of subscriptions.

      View users by domain

      In Subscription Management, the Subscription form displays the total number of users allocated to that subscription. The Allocated number reflects the total number of users subscribed to the application across all domains.

      To see a breakdown of the users by domain, select the View Users by Domain related list.
      • The page lists the allocated users separated into their respective domain. Select a domain to see more information.
      • Depending on what domain you are in, you may not see the entire list of domains. The number of allocated users on the Subscription form depends on which domains you are permitted to see.
      • Adding or removing a user from the subscription or the domain causes the list to update.

      Example

      Your organization has a single instance containing your own domain (A1) and three customer domains (C1, C2, C3). Your organization has purchased an ISTM Fulfiller license. You allocate five of your own employees and five customers from each domain to the ISTM Fulfiller subscription.
      The Subscription form shows that 20 users are allocated to the subscription. However, when you select View Users by Domain, the page lists a breakdown by domain:
      • A1: 5
      • C1: 5
      • C2: 5
      • C3: 5
      Related topics
      • Domain separation for service providers

      Tags:

      Feedback

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