An interactive activity prompts a user for input in your playbook as it runs.

An interactive activity requires user input to complete. Agents can provide the input within the activity card during the playbook run. For example, if your activity requires a user to enter work notes for a record, you can configure the activity inputs to prompt a playbook agent to add work notes information in the playbook card.

Figure 1. Interactive activities
Activities turn into cards.

Interactive activities turn into activity cards that require user input in a Playbook experience. Playbook agents must interact with these cards so that the playbook can continue running.

To learn how to design a playbook with interactive activities, see design an automated process.