The ServiceNow® Upgrade Center application helps you plan and manage your upgrades. Upgrade Center was enhanced and updated in the Xanadu release.

Upgrade Center highlights for the Xanadu release

  • Explore the different release versions available to you in the Upgrade Preview module.
  • Gain insights about the upgrade experience without actually upgrading your instance.
  • Monitor the status of any ongoing upgrade and view the summary of your latest upgrade in the Upgrade Monitor module.
  • View all your past upgrades in the Upgrade History module.
  • Accelerate your upgrades using the Upgrade Plan feature.

See Upgrade Center for more information.

New in the Xanadu release

UI messages to manage upgrade risk
New UI messages were added to manage metadata records based on the severity of the files.
Default skipped rules
Reduce upgrade processing time with the new default skipped rules to auto-retain high-friction causing configuration metadata types.

Activation information

Upgrade Center is a ServiceNow AI Platform feature that is active by default.