Hardware Asset Management release notes

ServiceNow® Hardware Asset Management is a new application in the Paris release.

Hardware Asset Management is a licensable application with advanced workflow, automation, and mobile capabilities that you can use to maintain your assets.

Important:

Hardware Asset Management is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

Hardware Asset Management features

Asset life cycle automation: Keep your asset data accurate by automating the update of your asset records throughout the asset's life cycle. Automated workflows and asset tasks help you to keep accurate records of your assets and reduce manual updates to assets and their associated CIs.
Hardware Asset dashboard: Get a comprehensive view of your hardware assets through the entire asset life cycle. You can get insights into your asset inventory, disposal status of assets, approaching time lines for end of life stages, and pending purchase orders.
Hardware model normalization: Get visibility and control of your hardware models and assets throughout your IT environment. You can use the hardware library and normalization rules to gauge your hardware assets and plan for a refresh when an asset approaches its end of life. You can also normalize details, such as the manufacturer, product, model, and device type of your hardware and consumable models.
Auditing your asset inventory: Conduct scheduled or unplanned audits of your stockrooms and other locations such as offices or datacenters. You can use the ServiceNow® Agent mobile app to scan hardware assets for the audit. You can also view detailed audit results to see the assets that are expected at the location and the assets that are found.
Quick start tests for Hardware Asset Management: After upgrades and deployments of new applications or integrations, run quick start tests to verify that Hardware Asset Management still works. If you customized Hardware Asset Management, copy the quick start tests and configure them for your customizations.

Activation information

Install the Hardware Asset Management application by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes..

Related ServiceNow applications and features

Hardware Asset Management release notes

ServiceNow® Hardware Asset Management is a new application in the Paris release.

Hardware Asset Management is a licensable application with advanced workflow, automation, and mobile capabilities that you can use to maintain your assets.

Important:

Hardware Asset Management is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

Hardware Asset Management features

Asset life cycle automation: Keep your asset data accurate by automating the update of your asset records throughout the asset's life cycle. Automated workflows and asset tasks help you to keep accurate records of your assets and reduce manual updates to assets and their associated CIs.
Hardware Asset dashboard: Get a comprehensive view of your hardware assets through the entire asset life cycle. You can get insights into your asset inventory, disposal status of assets, approaching time lines for end of life stages, and pending purchase orders.
Hardware model normalization: Get visibility and control of your hardware models and assets throughout your IT environment. You can use the hardware library and normalization rules to gauge your hardware assets and plan for a refresh when an asset approaches its end of life. You can also normalize details, such as the manufacturer, product, model, and device type of your hardware and consumable models.
Auditing your asset inventory: Conduct scheduled or unplanned audits of your stockrooms and other locations such as offices or datacenters. You can use the ServiceNow® Agent mobile app to scan hardware assets for the audit. You can also view detailed audit results to see the assets that are expected at the location and the assets that are found.
Quick start tests for Hardware Asset Management: After upgrades and deployments of new applications or integrations, run quick start tests to verify that Hardware Asset Management still works. If you customized Hardware Asset Management, copy the quick start tests and configure them for your customizations.

Activation information

Related ServiceNow applications and features

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Hardware Asset Management release notes

Hardware Asset Management release notes

Hardware Asset Management features

Activation information

Related ServiceNow applications and features

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Hardware Asset Management release notes

Hardware Asset Management release notes

Hardware Asset Management features

Activation information

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