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    Home Paris Release Notes Paris release notes Learn about Paris Release notes for upgrading from Orlando Features and changes by product IT Asset Management release notes Hardware Asset Management release notes

    Hardware Asset Management release notes

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    Hardware Asset Management release notes

    ServiceNow® Hardware Asset Management is a new application in the Paris release.

    Hardware Asset Management is a licensable application with advanced workflow, automation, and mobile capabilities that you can use to maintain your assets.

    Important:

    Hardware Asset Management is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

    Hardware Asset Management features

    Asset life cycle automation

    Keep your asset data accurate by automating the update of your asset records throughout the asset's life cycle. Automated workflows and asset tasks help you to keep accurate records of your assets and reduce manual updates to assets and their associated CIs.

    Hardware Asset dashboard
    Get a comprehensive view of your hardware assets through the entire asset life cycle. You can get insights into your asset inventory, disposal status of assets, approaching time lines for end of life stages, and pending purchase orders.
    Hardware model normalization
    Get visibility and control of your hardware models and assets throughout your IT environment. You can use the hardware library and normalization rules to gauge your hardware assets and plan for a refresh when an asset approaches its end of life. You can also normalize details, such as the manufacturer, product, model, and device type of your hardware and consumable models.
    Auditing your asset inventory
    Conduct scheduled or unplanned audits of your stockrooms and other locations such as offices or datacenters. You can use the ServiceNow® Agent mobile app to scan hardware assets for the audit. You can also view detailed audit results to see the assets that are expected at the location and the assets that are found.
    Quick start tests for Hardware Asset Management

    After upgrades and deployments of new applications or integrations, run quick start tests to verify that Hardware Asset Management still works. If you customized Hardware Asset Management, copy the quick start tests and configure them for your customizations.

    Activation information

    Install the Hardware Asset Management application by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes..

    Related ServiceNow applications and features

    Asset Management
    The Asset Management application integrates the physical, technological, contractual, and financial aspects of information technology assets.
    Software Asset Management
    The Software Asset Management Professional application systematically tracks, evaluates, and manages software licenses, compliance, and optimization. You can reclaim unused software rights, purchase new software rights, and manage allocations for entitlements.

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    Release version
    Choose your release version

      Hardware Asset Management release notes

      • Save as PDF Selected topic Topic & subtopics All topics in contents
      • Unsubscribe Log in to subscribe to topics and get notified when content changes.
      • Share this page

      Hardware Asset Management release notes

      ServiceNow® Hardware Asset Management is a new application in the Paris release.

      Hardware Asset Management is a licensable application with advanced workflow, automation, and mobile capabilities that you can use to maintain your assets.

      Important:

      Hardware Asset Management is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

      Hardware Asset Management features

      Asset life cycle automation

      Keep your asset data accurate by automating the update of your asset records throughout the asset's life cycle. Automated workflows and asset tasks help you to keep accurate records of your assets and reduce manual updates to assets and their associated CIs.

      Hardware Asset dashboard
      Get a comprehensive view of your hardware assets through the entire asset life cycle. You can get insights into your asset inventory, disposal status of assets, approaching time lines for end of life stages, and pending purchase orders.
      Hardware model normalization
      Get visibility and control of your hardware models and assets throughout your IT environment. You can use the hardware library and normalization rules to gauge your hardware assets and plan for a refresh when an asset approaches its end of life. You can also normalize details, such as the manufacturer, product, model, and device type of your hardware and consumable models.
      Auditing your asset inventory
      Conduct scheduled or unplanned audits of your stockrooms and other locations such as offices or datacenters. You can use the ServiceNow® Agent mobile app to scan hardware assets for the audit. You can also view detailed audit results to see the assets that are expected at the location and the assets that are found.
      Quick start tests for Hardware Asset Management

      After upgrades and deployments of new applications or integrations, run quick start tests to verify that Hardware Asset Management still works. If you customized Hardware Asset Management, copy the quick start tests and configure them for your customizations.

      Activation information

      Install the Hardware Asset Management application by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes..

      Related ServiceNow applications and features

      Asset Management
      The Asset Management application integrates the physical, technological, contractual, and financial aspects of information technology assets.
      Software Asset Management
      The Software Asset Management Professional application systematically tracks, evaluates, and manages software licenses, compliance, and optimization. You can reclaim unused software rights, purchase new software rights, and manage allocations for entitlements.

      Tags:

      Feedback

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